Privacy Policy

1. Introduction

Welcome to Salvage Empire ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application Salvage Empire (the "Game").

By downloading, accessing, or using the Game, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we may collect your username, email address, and password.
• Profile Information: Optional profile details such as avatar selection and display preferences.
• Communications: When you contact our support team, we collect the information you provide in your messages.

2.2 Automatically Collected Information

• Game Progress Data: Your in-game progress, including vehicles owned, cash balance, gold bars, completed missions, achievements, level, reputation, and game statistics.
• Device Information: Device type, operating system version, unique device identifiers, mobile network information.
• Usage Data: Game session duration, features used, in-game actions, crash reports, and performance data.
• Location Data: Approximate location based on IP address (not precise GPS location).

2.3 Information from Third Parties

• Social Media: If you connect your social media accounts, we may receive basic profile information.
• Analytics Services: We use third-party analytics tools to understand game usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

• Game Operation: To provide, maintain, and improve the Game functionality, including saving your progress, processing in-game transactions, and enabling multiplayer features.
• Personalization: To customize your gaming experience, including seasonal events, daily opportunities, and personalized content.
• Communication: To send you game updates, notifications about events, maintenance schedules, and respond to your inquiries.
• Analytics: To analyze game usage, identify bugs, improve performance, and develop new features.
• Security: To detect and prevent fraud, cheating, unauthorized access, and other illegal activities.
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

4. In-Game Purchases and Virtual Currency

Salvage Empire includes virtual currency (Gold Bars) that can be purchased with real money:

• All purchases are processed through the App Store (iOS) or Google Play Store (Android).
• We do not store your payment information; it is handled by the respective app store.
• Virtual currency and virtual items have no real-world value and cannot be exchanged for real money.
• All purchases are final and non-refundable except as required by applicable law or the app store's refund policy.
• For refund requests on iOS, contact Apple Support. For Android, contact Google Play Support.
• We reserve the right to modify pricing, availability, and features of virtual items at any time.
• Unused virtual currency and items will be forfeited if your account is terminated.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (cloud hosting, analytics, customer support).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection of Rights: To protect our rights, property, safety, or that of our users.
• With Your Consent: When you explicitly agree to share information.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• Data is encrypted in transit using SSL/TLS protocols.
• Game progress is stored securely on cloud servers with regular backups.
• Access to personal data is restricted to authorized personnel only.
• We regularly review and update our security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide the Game services and maintain your account.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Salvage Empire is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Opt-Out: Opt out of marketing communications.
• Data Portability: Request transfer of your data to another service.
• Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, contact us at privacy@salvageempire.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold.
• Right to delete personal information.
• Right to opt-out of the sale of personal information (we do not sell personal information).
• Right to non-discrimination for exercising your privacy rights.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Game, you consent to the transfer of your information to the United States and other countries.

12. Third-Party Links and Services

The Game may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the Game.
• Updating the "Last Updated" date.
• Sending an in-game notification or email.

Your continued use of the Game after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: